Industry: Financial Services / Fintech
Services: Program Management & Organizational Transformation
Case: Following closures of all worldwide offices due to the COVID-19 pandemic, global fintech firm was looking to safely reopen all its offices while simultaneously planning and implementing a hybrid-work model to accommodate its associate’s preferred working environment. With so many variables changing daily because of the volatile nature of the pandemic, we were able to help the client get a solid program plan in place, prioritize office reopening tasks, and maintain the ability to adapt to sudden changes to ensure the offices would be reopened and the organizational working model would be implemented as effectively as possible.
Results: Within 3 months, we were able to reopen 100% of the client’s offices that were able to be reopened, and the hybrid working model was rolled out throughout its workforce. Though associates were slow to return to their respective offices due to lingering concerns about the spreading of the virus, the option for those looking to return for collaboration was available resulting in increased employee satisfaction with the client’s firm.

Industry: Financial Services / Fintech
Services: Strategy Consulting, Strategic Planning, & Program Management
Case: A PE-backed Fintech firm had 6 strategic and operational initiatives that needed to be planned and implementation underway within a strict 2-month time frame. They required assistance establishing and leading their Program Management Office (PMO), organizing and building each initiative’s respective project plan, establishing a weekly reporting cadence, creating weekly status updates, assigning accountability, and leading issues resolution and problem solving duties.
Results: Within the first week, we had a detailed project plan built for each respective initiative highlighting key milestones, tasks, owners, timelines and status. We also established a weekly status reporting cadence with key stakeholders to ensure accountability. Leading from the front as always, we worked alongside the client team to help drive tasks to completion, providing ongoing support in terms of data cleanup, data analysis, and problem solving, which resulted in 50% completion for all of the different projects weeks before the the 2-month deadline.

Industry: Media
Services: Growth Strategy & Strategic Planning
Case: A media group was requiring assistance in designing a comprehensive growth strategy following a slowdown from the Covid-19 pandemic, and putting that strategy into a comprehensive strategic plan for implementation. To accomplish these objectives, we organized multiple strategy sessions with all necessary stakeholders and proceeded to document the relevant information, challenge any assumptions, and provide strategic advisory after analyzing multiple data points and KPI’s related to the client’s current portfolio of magazine offerings. When finalizing the strategic plan and relying on the data to identify specific growth opportunities, we recommended renaming some products to appease their target while simultaneously avoiding cannibalizing other publications. We also suggested renaming the primary holding company to avoid misconceptions about geographic focus, which would help attract attention from a wider prospective audience.
Results: Following our session with the client’s executive leadership team, within 2 weeks we had a strategic plan delivered well ahead of schedule and is currently being utilized to implement the strategic growth initiatives we recommended.

Industry: Aviation & Aeronautics
Services: Strategic Planning
Case: A regional airport was looking to pull together a strategic plan that would be presented to local, county, and state government officials to secure the necessary grants for expansion. This plan would also be used to help the airport’s executive leadership team document their strategy and ideas into a comprehensive document that could be used as a reference for actually implementing the final decisions. Thus, we recommended organizing a day-long strategy session with all necessary stakeholders and proceeded to document the relevant information, challenge any assumptions, provide strategic advisory, and begin developing the business case for the airport’s expansion. For the business case, we recommended demonstrating the substantial economic impact through job creation, increased tourism, tax revenue generation, and local business promotion, knowing this would appeal to the government audience who would ultimately decide on the grants to be awarded.
Results: Following our one-day session with the airport’s executive leadership, within 2 weeks we had a comprehensive plan delivered that went above the client’s expectations and is currently being utilized to secure the government grants as intended.

Industry: Industrial Manufacturing
Services: Strategic Planning, Program Management, & Organizational Transformation
Case: Following an M&A event, our client decided to undergo a major organizational transformation in order to future-proof its workforce and become more digitally focused. They requested our assistance managing and implementing their project plan to ensure deadlines were being met. A project plan was already in place and underway when we began working with this client, so we first recommended some improvements to ensure timely completion of tasks and a that more stringent accountability standards were assigned. These two essential tasks helped pave the way for our team to ensure continued progress throughout the life of the project, which we continually managed and monitored so the client leadership team could attend to other matters requiring their attention.
Results: Even with the entire project being substantially interrupted with the COVID-19 pandemic, we were able to help the client adapt and pivot the project plan accordingly to implement cost-cutting and remote working measures, while still keeping the organizational transformation on schedule. This helped keep the client’s business operating and ensuring longer-term security despite the global economic impact. The most impressive part? We did all the above completely remote, without ever setting foot in the client’s offices or facilities. This not only saved the client substantial travel expenses, but simultaneously accomplished the digital focus that was originally sought.

Industry: Logistics
Services: Program Management & Operational Improvement
Case: Our PE-backed client was experiencing issues with a legacy software system and needed to find a replacement system in order to better handle an increase in load volume, streamline internal operations and to better serve their customers. We began by conducting a gap analysis to better understand current issues and future requirements. Using the data from the gap analysis, we proceeded to review all possible replacement systems on the market that fit the system requirements through intensive market research before ultimately making our final recommendations. Once the recommendation was considered, we then worked with the system provider and multiple divisions within the client team to oversee the change management function of the new system implementation.
Results: The overall project, from gap analysis through final implementation was completed within a 8 months, well under the estimated 1 year+ timeframe. and the new system has helped to streamline internal operations by reducing error rates and system glitches, but also daily load volume has more than doubled to reach the aforementioned yearly revenue targets.

Industry: Marketing Agency
Services: Digital Transformation & Operational Improvement
Case: A professional services client needed assistance streamlining their internal operations to free up more time to better serve their growing client base. After a few weeks of analyzing their processes and procedures, we were able to document, recommend, and implement some practical and technological improvements that greatly enhanced the overall function of the company as a whole.
Results: Recommended a software that helped to consolidate multiple 3rd party software systems into one platform (saving hundreds of dollars of subscription fees in the process), speed up internal operations, and save approximately a hundred hours per year, equalling over $10,000 in missed billable hours.

Industry: Non-Profit Organization
Services: Strategic Planning, Operational Improvement, & Project Management
Case: We worked with a Non-Profit that requested we assist in increasing cash flow and reducing costs, which led us to focusing on financial analysis and business development. We did a complete budget and financial statement review, which needed some extensive organization work. Working with the client’s accountant, we worked to reconcile the client’s financials to get a correct summary overview, which allowed us to identify abnormal spending and expenses. From there, we examined the operational processes by doing some essential process mapping to see if there were any possible improvements that might help in reducing time and expenses. Through this exercise, we were able to identify several more improvements that could be utilized. For the business development part, we began by becoming familiar with the goals and branding identity before we set in place a sales pitch to best communicate the value added for membership. We then worked alongside the client’s marketing department to deliver this message on all technical platforms.  
Results: Within 6 months, we grew memberships 500%, cut costs by 20%, and became cash flow positive for the first time in 2 years since the organizations founding.

Industry: Healthcare Products
Services: Strategy Consulting & Strategic Planning
Case: A healthcare product startup entrepreneur reached out to inquire about assisting him with making a major strategic decision on product placement that needed to be made within two days in order to clarify and present his pitch to potential investors. We then scheduled an hour discovery meeting on short notice to better understand his needs and background information in more detail. An hour meeting turned into three hours, and after obtaining all the requisite information, our team utilized one of our proprietary decision-making tools to walk the client through all options, before providing our own recommendation. 
Results: MPCG’s timely response helped the client finalize his decision, with qualitative and quantitative data to support that conclusion, while also saving time and money by doing this work in such a short timeframe. 

Industry: Technology
Services: Strategic Planning
Case: Our client was struggling with raising capital, which led us to discover the issue was with their current financial pro-forma statements being far too basic. After studying what the client presented, we designed a strategic plan to build a more advanced pro forma financial model with the aim of raising additional capital for to scale the client’s business. The financial model was composed of a summary income statement, total startup costs, revenue/sales projections, and also included IRR calculations to showcase investors the potential returns that could be earned. The model was structured to allow the client to input different variables to easily run different future scenarios based off of the number of units sold and the differing growth rates that the client may witness over the next 5 years. This helped to better answer prospective investors questions around changing circumstances.
Results: The model was highly praised by the client and when used in an investor pitch, the client inevitably succeeded in raising the required seed capital. 

Industry: Travel & Leisure: Recreation
Services: Strategy Consulting & Strategic Planning
Case: A small family-owned retailer specializing in outdoor and recreational equipment was looking to grow their client base by expanding in a new market product offering. The client was concerned their traditional marketing endeavors would not be feasible for the new market, so we set out to design a strategy to most effectively accomplish this goal. Having previously tried television and radio advertisements with little success, we decided to leverage the clients previously lackluster social media platforms in order to offer these new products to their current client base. 
Results: After implementing our strategic plan designed to suit their target market, we effectively tripled this client’s social media following within a month, subsequently driving up foot traffic by 15%, leading to a substantial increase in sales over the next three months. The result was a stronger relationship-oriented business that encouraged customer loyalty and more referrals